Support Board
Date/Time: Thu, 26 Mar 2026 10:00:31 +0000
Post From: Denali feed from Hong Kong
| [2026-02-12 06:16:52] |
| Sierra_Chart Engineering - Posts: 23336 |
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Refer to this post: Notice: CME Denali Data Feed Intermittent Data Delay January 26-February 6, 2026 | Post: 436535 This thread is now locked . The Tokyo Japan server works very well. We see no issues with it at all. That one other user in this thread is now permanently banned off this board. We have no dispute with you at all. One thing we would recommend that you do, is try using port 443: Sierra Chart Server Settings: Always Use Port 443 For Real-time Data (Global Settings >> Sierra Chart Server Settings >> General >> General) You really should have no trouble with connectivity to Japan from Hong Kong. We would have to suspect that you are using a Wi-Fi connection especially if you are traveling, and there may be port degradation/ blocking on nonstandard ports. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-02-12 07:41:51
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