Login Page - Create Account

Support Board


Date/Time: Tue, 17 Mar 2026 15:06:12 +0000



Post From: Trades data not available

[2026-02-03 14:52:51]
John - SC Support - Posts: 45147
The first thing to keep in mind is that in order to get the CME Group data at the Non-Professional rates, you need a live, funded, futures trading account. And you need to connect your Sierra Chart software to that account at least once a month. Refer to the following:
Denali Exchange Data Feed: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges

If you do not want to setup a live, funded, futures trading account, then you would need to pay for the Professional exchange option.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing