Login Page - Create Account

Support Board


Date/Time: Wed, 18 Mar 2026 10:03:35 +0000



Post From: What are the default settings for the Update Interval section

[2026-01-30 21:32:33]
User357195 - Posts: 194
I made some changes to the Update Interval portion of the screen located at: Global Settings > General Settings > General and did not write down the defaults that were there before I made the changes. Now, when I start up SC, it takes about 4 minutes for Rithmic to populate the data and begin streaming. Before the changes I made in an attempt to make SC even faster, it would only take about 30 seconds to load and populate the data and then begin streaming. Since I am a OneUp Trader, I don't have any choice but to use a Rithmic feed if I want to use Sierra Charts.

Here is what I have now under the Update Interval section of Global Settings > General Settings > General

Settings name
Update Intervals
Chart Update Interval in MS is 30
Quote Board Update Interval in MS is 100
Quote Board High/Low Timeout Time in Seconds is 30
Multiple Chart Back Test Update Interval in MS is 200
Timer Management Enable is No
Timer Management - Chart Calculation/Draw Time multiplier for Interval Delay is 3
Timer Management - Maximum Interval Delay in MS is 300
Minimum Delay Between Chart Update in MS is 30
US OS Timer for Charts Yes

I made no changes to anything else in this section or to anything else on this whole screen.


I attached a screenshot of what I currently have to this support post.

What were the default settings for the Update Interval section of the attached screenshot that SC had preset before the changes I made above so that I can put it back exactly as it was?

Also, ever since I updated to version 2868 and changed from using the OS Timer to the Sierra Chart timer, besides it taking about 4 minutes for my charts to populate, it also takes about 2 minutes to switch from Real trading to Simulated by going to Trade > and adding or removing the check mark located next to Trade Simulation Mode On.

I have tried to go back to using the OS Timer instead of the Sierra Chart timer and I still am experiencing SC taking about 4 minutes to populate the data. Before I tried to use the Sierra Chart timer, I did not have hardly any delay since SC would start and populate the charts in about 30 seconds. I have tried restarting SC, rebooting my computer, also as stated above, I tried to go back to the OS Timer and still I am experiencing the delayed load issue. I have also tried to update to SC version 2871 and 2872 and still I am experiencing the delayed load at start up.

Please instruct me how to fix this and also give me the default setting for the SC page. The screenshot is after I made the change from the OS timer management to the SC Timer Management as shown above in bold type. I wish I would have taken a screenshot of what the chart interval page looked like before I made any changes, but, I did not. Hopefully, you can tell me what to set each line to as the default settings that were originally in Sierra Charts.

I read the info at General Settings Window: Chart Update Interval (Global Settings >> General Settings >> General >> Update Intervals)

I still think Sierra Charts are the best even though I am experiencing the issues as stated above.

Thanks.
Date Time Of Last Edit: 2026-02-01 04:09:28
imageGlobal Settings - General Settings - General - update interv.png / V - Attached On 2026-01-30 21:21:23 UTC - Size: 253.3 KB - 38 views