Support Board
Date/Time: Sun, 01 Mar 2026 20:27:31 +0000
Post From: Intraday Charts Becoming Invisible/Freezing When Switching Chartbooks – Version 2859
| [2026-01-14 08:20:23] |
| Fabio - Posts: 147 |
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Thank you for your prompt response. These issues are unlikely to be related to the new versions. They clearly sound like operating system issues. Issues like this are always operating system level issues.
I appreciate the suggestion, however I must respectfully point out a couple of key observations that make an operating system issue highly unlikely: 1. I had never experienced these symptoms prior to updating to version 2859. 2. The problem occurs consistently and exclusively in instance #4. Given that the issue appeared immediately after the software update and is isolated to one specific instance (with no changes to my Windows OS in the meantime), the evidence strongly suggests a connection to the new version rather than to the operating system itself. Regarding the setting you asked about: How do you have this setting set?:
General Settings Window: Destroy Chart Windows when Hidden (Global Settings >> General Settings >> GUI >> Application GUI) This has always been set to No and has never been modified. I am currently testing with it changed to Yes to gather more information, but given that the issue only started after the update — and the setting itself remained untouched — it is difficult to see how this could be the root cause. I would greatly appreciate any further insights or additional troubleshooting steps you can provide, particularly in light of the timing of the problem relative to version 2859. Thank you for your assistance. PS: We are not aware of any other user having an issue like you are describing:
I hope this description is clear — I have seen other threads of similar "windows disappearing" or visibility issues, so I believe I am not the only user experiencing something like this. I was referring to this thread, but apparently is not the same issue I have? Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off Date Time Of Last Edit: 2026-01-14 08:20:57
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