Support Board
Date/Time: Tue, 13 Jan 2026 22:15:19 +0000
Post From: Intraday Charts Becoming Invisible/Freezing When Switching Chartbooks – Version 2859
| [2026-01-13 15:16:49] |
| Sierra_Chart Engineering - Posts: 22352 |
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These issues are unlikely to be related to the new versions. They clearly sound like operating system issues. Issues like this are always operating system level issues. Are you using OpenGL? We are not aware of any other user having an issue like you are describing: I hope this description is clear — I have seen other threads of similar "windows disappearing" or visibility issues, so I believe I am not the only user experiencing something like this.
How do you have this setting set?: General Settings Window: Destroy Chart Windows when Hidden (Global Settings >> General Settings >> GUI >> Application GUI) Try changing it to the opposite setting and see if that helps. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-01-13 15:18:12
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