Support Board
Date/Time: Wed, 25 Feb 2026 19:34:26 +0000
Post From: EUREX DOM freezes every ~5 seconds (1–2s lag) despite low chart draw time
| [2026-01-13 08:17:28] |
| Sierra_Chart Engineering - Posts: 23022 |
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When you notice, the updating of the Trading DOM stops, try interacting with it by scrolling the scale up and down. Is it responsive at that time? We want you to set this setting to No: General Settings Window: Use OS Timer for Charts (Global Settings >> General Settings >> General >> Update Intervals) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-01-13 08:17:58
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