Login Page - Create Account

Support Board


Date/Time: Tue, 13 Jan 2026 00:20:45 +0000



Post From: ERROR IN DOWNLOADING HISTORICAL DATA

[2026-01-12 19:06:10]
John - SC Support - Posts: 43931
From the image you provided, it looks like there are no charts in that chartbook. If you select the "CW" menu at the top, can you select a chart in that menu? If so, select it and then let us know if you are able to view everything properly or not.

If nothing shows in the CW menu, then you have no charts in that chartbook, so there is nothing to show. Select "File >> Find Symbol" to find the symbol you want and open a chart. Refer to the following:
Getting Started, Opening Charts and Basic Trading: Open A Chart
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing