Support Board
Date/Time: Wed, 28 Jan 2026 21:13:58 +0000
Post From: Stops and Take-protis not working
| [2026-01-09 16:48:35] |
| John - SC Support - Posts: 44263 |
|
Is there an additional fee for the 'Simulated Futures Trading Service', and if so, how much is it?
There is no fee to use the Simulated Futures Trading Service. This is free to anyone with a paid package or on a Trial. Also, in the instructions for setting it up, it mentioned entering a trade account identifier (Step 8). It said:
"If you are migrating from the old server-based Simulated Trading Service to the new one" that's when I would need to enter in this trade account identifier. I am not sure if I am migrating from an old server-based simulated trading service. If I am, I do not know my old trade account identifier. Would you be able to let me know? You are not migrating from the older service. Just create a new account ignoring that note. Here is the link to the Setup Instructions: Simulated Futures Trading Service: Setup Instructions Also, when I switch from simulated trading to real money (my current service is Teton CME Routing [Trading]), will my stops and take-profits work when sierra charts is turned off, or will I still need to add the 'Simulted Futures Trading Service'? Thank you.
As long as you are not using a specific "client" Stop or Target, then these will be either held on the market or on our servers. The issue you were having previously was due to using the internal Simulation Mode. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |