Login Page - Create Account

Support Board


Date/Time: Fri, 02 Jan 2026 13:19:56 +0000



Post From: Realtime Data

[2025-12-29 16:58:11]
John - SC Support - Posts: 43676
Three items of note:
1. You are not setup to get real-time data from our Denali Exchange Data Feed for U.S. Equities, which is why items like SPY and QQQ are showing as Delayed.

If you want real-time data for U.S. Equities and you also want Market Depth data, then refer to the following:
Denali Exchange Data Feed: U.S. Equities Consolidated Tape with NASDAQ TotalView

To setup the exchange(s) refer to the following:
Denali Exchange Data Feed: *Setup Instructions: All Other Exchanges*

2. You are setup to get data from our "CBOE Global Indices" exchange, so you have access to the SPX data. You need to enter the symbol (or select it from the list in Find Symbol) as "SPX_CGI".

3. You are not setup to get data to two different systems at the same time, you can only get data to 1 system at a time. Refer to the following regarding this:
Denali Exchange Data Feed: Denali Exchange Data Feed on Two Computers Simultaneously

--

Be aware that the exchanges renew on a calendar month basis, so you should wait to make changes to your exchange options on/after January 1, 2025, or you will pay the full price for the exchanges for the last day or two in December and then again in January. Refer to the following for more infomration on this:
Denali Exchange Data Feed: Changing Denali Exchange Data Feed Exchange Selections
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing