Support Board
Date/Time: Fri, 06 Feb 2026 12:20:37 +0000
Post From: Numbers Bars
| [2025-12-23 21:21:22] |
| John - SC Support - Posts: 44466 |
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To start with, you are still on the Trial and did not change to a paid package. We see that you added funds, but you did not select a package. Follow the instructions at the following link to change to a paid package: Sierra Chart Purchase and License Information: Instructions Note that in order to connect to data and trading services (including our own Denali Exchange Data Feed) you need to be on one of the "Integrated" packages. Refer to the information on the packages at the following link: Description of Service Packages and Pricing In order to get real-time data for the CME Group at the non-professional rates from our Denali Exchange Data Feed, you need to have a live, funded, futures trading account. And you need to connect your Sierra Chart software to that account at least once a month for verification. Refer to the following: Denali Exchange Data Feed: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges Once you have worked out the above (Non-Professional) then you can setup the CME Group data by following these instructions: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |