Support Board

Date/Time: Tue, 23 Dec 2025 00:25:34 +0000

Post From: Unable to open/install .CHT Chartbook file in Sierra Chart

[2025-12-22 17:34:30] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 43584
Make sure you do have the correct folder. It depends on where you installed your Sierra Chart to. So if your main Sierra Chart installation is under your "Documents" folder, then it sounds like you have the correct folder. You can always check this by looking at the "Path" for your "Data" folder via the following setting: General Settings Window: Data Files Folder (Global Settings >> General Settings >> Paths >> Files and Folder Paths) If you have the correct folder, then after you select "File >> Open Chartbook" look in your "Window >> Message Log" and see if there is an error related to that chartbook. If there is, and you need help deciphering it, then get us the information from the log and post it to this thread. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing