Support Board
Date/Time: Tue, 16 Dec 2025 20:54:13 +0000
Post From: PC crashing
| [2025-12-15 18:28:30] |
| John - SC Support - Posts: 43499 |
|
What exactly is occurring? Are you doing something specific each time that causes the crash? What is crashing? Is the Sierra Chart application shutting down, is it locking up, something else? Or is your entire computer actually rebooting (blue screen or death or something equivalent)? If your computer is shutting down, then most likely you are having a problem with your computer hardware. Quite often we find that this is either an issue with memory or your storage drive. You should do a deep scan of these items to ensure that everything is working properly. Also, you should try running Sierra Chart in "Safe Mode" and see if you continue to have the issue. If you do not have a problem when running in Safe Mode, then this would imply that you have a custom study that is causing an issue. Refer to the following: Sierra Chart - Software Login Instructions: Using Safe Mode For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
