Support Board
Date/Time: Tue, 09 Dec 2025 12:30:34 +0000
Post From: Queries before finalizing subscription
| [2025-12-08 17:07:39] |
| John - SC Support - Posts: 43355 |
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1. To be able to connect to data (and trading) services, you need to be on one of the "Integrated" packages. Refer to the information for the packages at the following link: Description of Service Packages and Pricing 2. There is no other option. Global Data Feeds is the only connectivity we have for Indian markets 3. It depends on what you want. If you really only need charts for Crude Oil and you need the Market Depth data, then you can activate the "NYMEX with Market Depth for Non-Professional Trading Accounts". But if you also want to be able to view charts for other symbols traded on the CME Group, then you may want the "Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth for Non-Professional Trading Accounts". But, if you want to be able to get charts for other symbols on the CME Group, but only need market depth for Crude Oil, then you could activate the following exchange options: - Full CME Group (CME, CBOT, COMEX, NYMEX) for Non-Professional Trading Accounts - NYMEX with Market Depth for Non-Professional Trading Accounts And other options are available if you do not need Market Depth data. 4. You do NOT want to use Sierra Chart on an external drive. There is a lot of reading an writing of information, so you want to have Sierra Chart on as fast a drive as you can. Preferably even an NVME drive of its own. 5. If you are really wanting 3 different data feed, then you would need 3 different installations where each installation is connecting to a specfic data feed. Refer to the following: Using Multiple Data and Trading Services at the Same Time 6. You can have as many instances open on a single computer as you want. This is not limited. You are limited to using Sierra Chart on multiple computers based on the package you are using. For Package 11 and 12, you can use Sierra Chart on up to 3 computers simultaneously. For other packages, the limit is 2. But, keep in mind that the exchanges have different rules, so for our Denali Exchange Data Feed, if you are wanting to get the data to multiple installations on a single computer, or to different computers, then refer to the following: Denali Exchange Data Feed: Connections For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |