Support Board
Date/Time: Thu, 01 Jan 2026 19:47:04 +0000
Post From: Sierra Chart Not Opening
| [2025-11-16 19:57:32] |
| Sierra_Chart Engineering - Posts: 22133 |
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Unfortunately the two specific studies are still missing. These studies must be in custom DLL study files that you do not have. You will need to obtain those from the custom study developer. Do you know who that is? Or did you develop these yourself?When there is an attempt to load the DLLs, and they do not load, you will see the names of them given in the Window >> Message Log. Check the log for the file names. This does not make sense: I have lost all my settings in changing over to the ARM version.
Are you using the same installation of Sierra Chart? You just need to run the SierraChart_ARM64.exe file in the same installation folder. Settings cannot possibly be lost. This is not technically possible. This simply is not possible to happen. And there are backups of the global configuration that you can use: Resetting Sierra Chart to a Default State / Restoring Backup Global Configuration File: Restoring Backup Global Configuration File There are also backups of the Chartbooks and those are compatible with the ARM version. The ARM version is also 64-bit. You are probably asking about running the X64, versus the ARM version. We do not know the answer to that. We do not know Mac hardware and parallels well enough to answer this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-11-16 19:58:42
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