Login Page - Create Account

Support Board


Date/Time: Fri, 24 Oct 2025 15:49:52 +0000



Post From: suddenly no bid/ask data

[2025-10-22 14:32:48]
John - SC Support - Posts: 42552
Select "File >> Open Market Depth Window" and let us know if you are seeing the market depth in there or if you only have 1 level.

If you only see 1 level (or none), then refer to the following:
File Menu: Not Receiving the Full Number of Market Depth Levels

If you see the full market depth, then get us your chart by following these instructions:
Support Board Posting Information: Providing Chartbook with Only a Single Chart
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing