Support Board
Date/Time: Tue, 21 Oct 2025 00:56:03 +0000
Post From: Sierra Charts -- Not Opening Normally
| [2025-10-13 14:52:59] |
| John - SC Support - Posts: 42471 |
|
Do you have this problem when you open one of your other chartbooks? If not, then those are Control Bars that are associated with that chart. You can remove them by selecting "Windows >> Control Bar Chart >> Control Bar #" where Control Bar # will have a checkmark next to it for the control bars that are on that chart. If you do have this problem with all your chartbooks, then this means that your configuration file was overwritten for some reason. We can not say why/how, as we do not know how you received or installed that chartbook. Refer to the following for how to recover the configuration file from backups: Resetting Sierra Chart to a Default State / Restoring Backup Global Configuration File: Restoring Backup Global Configuration File And with regards to the blank chart, you need to check the symbol as we referenced in Post #2 above. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |