Support Board
Date/Time: Sun, 02 Nov 2025 17:05:53 +0000
Post From: Glitchy Charts
| [2025-09-25 14:27:47] |
| John - SC Support - Posts: 42699 |
|
This is an issue with Rithmic not correctly reporting information back to your Sierra Chart. At this point, you will need to manage the open position outside of Sierra Chart. So if the position is still open and you want to close it, you will need to call your broker to do so, or use the R-Trader software. Then, when you know you are flat in the market, you can adjust the order fills within Sierra Chart to reflect what actually occurred. Refer to the following: Trade Activity Log: Manually Inserting Missing Order Fills Trade Activity Log: Trade Activity Data Editing Menu Commands (Trade >> Trade Activity Log) Alternatively, you can set the Date/Time for when order fills are loaded in order to force a point where the system will see you are flat in the market. Refer to the following regarding this: Help With Daily Profit/Loss Value: Simplified Steps to Solve Incorrect Daily Profit/Loss For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |