Support Board
Date/Time: Thu, 04 Sep 2025 12:22:58 +0000
Post From: Imported chart won't properly load -- showing black screen
| [2025-08-28 14:44:58] |
| John - SC Support - Posts: 41612 |
|
To begin with, while on a trial, you have limited data access. Therefore, if the charts are for data for which you do not have access, then you would get a blank chart. Refer to the following for what data is available: Sierra Chart Trial Account Second, different services use different symbology, therefore the charts in the chartbook may not have the symbols setup for what you need. To fix this, open the chartbook and select "Edit >> Translate Symbols to Current Service". For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |