Support Board
Date/Time: Tue, 26 Aug 2025 05:21:58 +0000
Post From: [URGENT] Denali data - cant set it up
| [2025-08-25 13:34:00] |
| maxima120 - Posts: 153 |
|
I have 2 problems. I changed my service package to 10 as I am trying to get Denali real-time data. I activated CME non-pro on the website. However the NQ chart show "delayed" in the header. Another problem - I tried to follow your instructions to connect to my trading account with Rithmic, as instructed here: https://www.sierrachart.com/index.php?page=doc/RealTimeDataFeedsAvailableFromSierraChart.php#ConnectingOnlyOnceAMonthToTradingAccount. However it says "Error connecting to Data or Trading service" - i filled all 3 sets of fields - trading, market data, historical data with username and password I use for a decade.. Can you help please. |