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Date/Time: Tue, 26 Aug 2025 07:18:33 +0000



Post From: chart data not loading

[2025-08-18 14:06:44]
Sierra_Chart Engineering - Posts: 20734
First we see you are running an older version of Sierra Chart. First thing is you need to update to the current version. Instructions:
Software Download: Fast Update

Also refer to:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.16 - What to do if Sierra Chart is in a frozen state for an extended time due to extended high CPU usage caused by an automatically or manually opened Chartbook

And here are instructions to improve historical Intraday data download performance:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Improving Historical Intraday Data Downloading Performance
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2025-08-18 14:07:48