Support Board
Date/Time: Sat, 16 Aug 2025 23:12:33 +0000
Post From: Data Date Range and Historic Download Issues
| [2025-08-14 15:30:31] |
| Sierra_Chart Engineering - Posts: 20651 |
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2025-08-12 18:03:57.633 | ESU25_FUT_CME/MESU25_FUT_CME [CB] 60 Min #3 | Limiting the number of years to 20 years to load data for the continuous futures chart. Reason: 20 years maximum for Intraday charts.
Regarding this, provide this particular chart by following these instructions: Support Board Posting Information: Providing Chartbook with Only a Single Chart This is simply the result, of a lot of processing needed by the Chartbook: I have tried to go back to 2761 and then 2768 and the program locks up to the point I have to use Task Manager to close it down.
Refer to:High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.16 - What to do if Sierra Chart is in a frozen state for an extended time due to extended high CPU usage caused by an automatically or manually opened Chartbook but the Date Range In File From setting is stuck on 2025-05-29.
This is normal and as documented here:Chart Settings: Date Range and Limiting Method >> Date Range in File From / To (Chart >> Chart Settings >> Data Limiting >> Date Range and Limiting Method menu) Definitively nothing wrong at all. Regarding the Volume Weighted Average Price studies, this must relate to the underlying data in the chart and the settings of the study. Provide an image of one of these charts. Instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) And only one. Just one only and according to specifications. Otherwise, we are going to disregard this guaranteed. Is there any missing data in that chart? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |