Support Board
Date/Time: Tue, 26 Aug 2025 10:20:27 +0000
Post From: Real time data help
| [2025-07-23 14:57:33] |
| John - SC Support - Posts: 41464 |
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What User135243 states is correct. You do not have an exchange active that is part of the CME Group, therefore the NASDAQ Index Futures and S&P 500 Index Futures are not coming in real-time. Keep in mind that in order to get the real-time data for the CME Group at the non-professional rates, you need to have a live, funded, futures trading account. And you need to connect your Sierra Chart software to that account at least once a month for verification. Refer to the following: Denali Exchange Data Feed: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges Ninja Trader does not allow for connectivity with Sierra Chart, and TopStep as a Prop Firm does not count towards the CME Group requirement. As noted in the link give above, we recommend the solution outlined in the following section: Easy Solution to CME Funded Trading Account Requirement Once you have that worked out, then follow the instructions at the following link to setup the data for the CME Group: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* If you do not want to have the real-time data for U.S. Equities, then be sure to deactivate those exchange options so you do not pay for them again on August 1, 2025. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |