Support Board
Date/Time: Tue, 26 Aug 2025 10:30:45 +0000
Post From: Historical Data / Old configs
| [2025-07-17 19:20:46] |
| John - SC Support - Posts: 41464 |
|
You have not yet connected to your live, funded, futures trading account in order to verify your non-professional standing for the CME Group. As such, you are not yet getting the data from our Denali Exchange Data Feed, which is why you are not getting the historical data to fill in. Refer to the following: Denali Exchange Data Feed: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges You will know when you have made a good connection, as your "Verified Until" date will adjust to 30 days in the future. This date must be in the future in order to get the data from our Denali Exchange Data Feed. Right now your "Verified Until" date is showing as "2023-10-26" (October 26, 2025). You can view this date at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |