Support Board

Date/Time: Tue, 01 Jul 2025 09:02:57 +0000

Post From: secondary instance is not allowing connections to this server

[2025-06-20 14:39:38] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 40676
Please exit from Sierra Chart and then login again using the "Forced Login" option. Refer to the following: Sierra Chart - Software Login Instructions: Forced Login If you then get this error, then we need to get your Message Log. Please do not take an image of the log. We need you to post the log into this thread or use the "Send for Analysis" option. Follow these instructions to get us the log: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing