Support Board
Date/Time: Mon, 07 Jul 2025 11:11:07 +0000
Post From: Denali Exchange clarifications
| [2025-06-19 21:40:51] |
| Sierra_Chart Engineering - Posts: 20102 |
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We have already provided an answer and we will not be responding further. We do not know what requests were made on your side, and we do not have access to that data. We simply do not have access to that! This is our final answer. Any further postings on the same subject are going to be deleted. At this point, your postings are considered bullying. This thread is now locked and any repetitive postings are going to get deleted, and if necessary we will ban you from the board. You can find our answer here: Issue with daily chart data download after update | Post: 419559 Once again we do not have any access at all to the data, which will answer the question. We simply have no access to it. And if you do not have all of your installations of Sierra Chart set to save message logs, for the month of June, then the data to answer the question is simply not available. And we do not believe there is anything wrong with the counting of historical daily data queries. We have never known there to be a problem and have no other reports of this, and even checked our own count and the count is within reason: Used up a total of 160 out of 5000. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-06-19 21:45:32
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