Support Board
Date/Time: Tue, 26 Aug 2025 16:29:26 +0000
Post From: Platform Freezing
| [2025-05-29 16:18:31] |
| John - SC Support - Posts: 41476 |
|
We suspect that this is a remnant from your trading study. If it was still loaded, then it is possible that it is causing this issue. Please restart Sierra Chart in "Safe Mode" and then try to place a manual trade with the Trading Evaluator. Safe Mode will not allow non-core studies to be run (you don't have to remove the study itself). If this works, then the next test would be to fully remove your study from all charts and then see if you have an issue placing a manual trade. If you do not have an issue in the last situation we describe, then we would have to believe it is related to your study. Refer to the following for how to start the system in Safe Mode: Sierra Chart - Software Login Instructions: Using Safe Mode For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |