Support Board
Date/Time: Mon, 02 Jun 2025 14:21:58 +0000
Post From: UNABLE TO CONNECT TO TETON OR TRADING EVALUATOR
| [2025-05-05 16:41:39] |
| John - SC Support - Posts: 40135 |
|
You are having a general connectivity issue. We cannot say why. If you are still having an issue, then please get us a full Message Log by following these instructions: Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |