Support Board
Date/Time: Wed, 30 Apr 2025 11:15:08 +0000
Post From: No Real time data feed
| [2025-04-24 14:28:00] |
| John - SC Support - Posts: 39559 |
|
You have the following exchange active: - CME for Professionals and Users Without a Trading Account As such, you have access to real-time data for instruments traded on the CME exchange. You are not setup to get real-time data for CBOT. If you are having an issue with real-time data for the CME, then please get us your Message Log by following these instructions: Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |