Support Board
Date/Time: Wed, 30 Apr 2025 11:48:40 +0000
Post From: Chart not responding
| [2025-04-15 14:05:03] |
| John - SC Support - Posts: 39559 |
|
Start Sierra Chart in Safe Mode and see if the problem is a custom study - custom studies are not allowed to run in Safe Mode. Refer to the following regarding how to use Safe Mode: Sierra Chart - Software Login Instructions: Using Safe Mode Also in Safe Mode, your chartbooks do not open automatically. If the above does not solve the issue, then open the chartbooks one by one to determine which one is causing the issue. Then you can go back to a backup copy of the chartbook to find one that is still working. In this case, there is something wrong with the chartbook - we do not know what or why. Refer to the following: Chartbooks (Workspaces): Accessing a Backup Chartbook File For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |