Support Board

Date/Time: Wed, 05 Nov 2025 22:47:23 +0000

Post From: Full data loading after disconnect

[2024-09-12 17:32:35] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 42800
The first thing to do is to set the option for "Global Settings >> Sierra Chart Server Settings >> General >> Support Downloading Historical Market Depth Data" to "No". Refer to the following: Sierra Chart Server Settings: Support Downloading Historical Market Depth Data (Global Settings >> Sierra Chart Server Settings >> General >> General) But the historical market depth data should not be downloading unless you have the "Market Depth Historical Graph" on a chart. Make sure you do not have an ES chart somewhere with the Market Depth Historical Graph study on it - if you do, be sure to remove that study. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing