Support Board

Date/Time: Sun, 06 Oct 2024 10:45:02 +0000

Post From: SC Non Responsive on startup

[2024-09-04 21:29:29] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 34944
If you are starting Sierra Chart in "Safe Mode" and you are having less issues, then that implies that you have a Custom Study that is causing an issue when you are NOT in Safe Mode. You would need to look into this by removing those custom studies to see how they impact the starting of the program. But, you also need to consider what is occurring when you start Sierra Chart. Any missing data is going to be downloaded and your charts are going to load the data available from your drive, and studies are going to be calculated. This can create a situation where a lot of CPU cycles are being used and Sierra Chart can appear to be in an "Unresponsive" state, and Windows may even state this. But it does not mean that the program is actually unresponsive, it just means there is a lot going on. But, refer to the following for the things you can do to improve performance and data loading: High CPU Usage \| Inactive User Interface \| Poor Performance \| Long Time to Load Chart Data \| Charts Reloading Often For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-09-04 21:30:11