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Date/Time: Fri, 06 Dec 2024 07:45:20 +0000



Post From: Missing Data TPO and chart bars

[2024-06-25 18:35:43]
John - SC Support - Posts: 36491
User240337:

Sorry, someone else posted and we did not realize that it was a different account. So we were looking at their account.

You are correct - you have the "Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth for Non-Professional Trading Accounts" active. At least that explains how we responded initially about Palladium.

Let's stick to one chart for the moment. If it is a Continuous Futures Contract Chart, then please follow the instructions at the following link for how to re-download the data. Please make sure to select the appropriate futures contracts that are involved with the missing data:
Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing