Support Board
Date/Time: Tue, 04 Nov 2025 15:23:42 +0000
Post From: 2nd and 3rd instance crash when
| [2024-06-12 13:18:29] |
| John - SC Support - Posts: 42753 |
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You refer to a custom study - to us a custom study is one that is not built-in to the system. Are you actually using a custom study or are you using the built-in studies provided with the system? Please follow the instructions we gave regarding the Message Log in post #4 and when the sub-instance crashes please get us the log by following these instructions: Support Board Posting Information: Attaching a File (Optional) Also, please start a sub-instance in "Safe Mode" and let us know if you have the same problem. Refer to the following for how to enable Safe Mode: Sierra Chart - Software Login Instructions: Using Safe Mode For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |