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Date/Time: Sat, 20 Apr 2024 11:31:25 +0000



Post From: Downloading historical intraday data keeps failing

[2013-05-09 22:08:14]
Sierra Chart Engineering - Posts: 104368
Restart Sierra Chart and delete the CL Chart data file following the steps here:
http://www.sierrachart.com/index.php?l=doc/doc_ChartDataFiles.html#DeletingCharts

If you still have difficulty, we can use remote assistance to look into the problem further. We do not need a voice connection.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-05-09 22:09:31