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Date/Time: Thu, 16 May 2024 07:38:46 +0000



Post From: Market by Order Data/DOM

[2024-03-26 15:16:54]
John - SC Support - Posts: 31666
You are not setup to get any data that includes the Market Depth data. You need to have the Market Depth data in order to get the Market By Order data. Refer to the following:
Real-Time Exchange Data Feeds Available From Sierra Chart: Adding Support for CME Market Depth Data

Keep in mind that the exchanges are not pro-rated, so if you activate an exchange today (March 26, 2024) you will pay the full monthly amount for the remainder of March and then pay again on April 1, 2024. So you may want to wait until April 1, 2024 to activate any new exchanges.

If you are going to change your exchanges such that you are not going to keep your current one, then be sure to "Deactivate" it prior to April 1, 2024 so that you are not charged for it on that date. Setting it to "Deactivated" does not turn it off, it just sets it to not renew, so you will continue to get the data for that exchange through the end of the month.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing