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Date/Time: Thu, 09 May 2024 10:38:37 +0000

How to Post a Message for Support

Post From: Rithmic Direct - DTC (Not enabled on package) [trading]

[2024-03-22 14:26:18] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31480
While on a trial you are not able to connect to an external trading/data service. This includes getting the real-time data from our Denali Exchange Data Feed. To do these things, you need to be on one of the "Integrated" packages. Refer to the following: Description of Service Packages and Pricing: Integrated Packages Follow the instructions to change to one of these packages: Sierra Chart Purchase and License Information: Instructions In order to connect to Rithmic, for your Apex account, follow the instructions at the following link: Rithmic Trading Platform Service: Setup Instructions -- Note that in order to get the real-time data for the CME Group, you need to have a live, funded, futures trading account - prop firm accounts do not count towards this requirement. And you need to be able to connect your Sierra Chart to that account at least once a month. Refer to the following for more information: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges If you do not have an account that qualifies for the above, then we recommend the solution outlined at the following link: Easy Solution to CME Funded Trading Account Requirement If you will not stay connected to this trading account, then you will need to make sure you connect at least once a month for verification. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees You can view your "Verified Until" date at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-03-22 21:47:10