Support Board

Date/Time: Thu, 02 May 2024 14:08:56 +0000

Post From: Data connection

[2024-02-01 21:44:07] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31293
Is it a Pending trade, as it working but not open? Or is it an Open trade? Also, are you in simulated or live mode? If this is an old trade that did not close, then this means that the system did not receive the fill for closing the position. You would need to manually enter the closing fill to offset it properly. Refer to the following: Trade Activity Log: Manually Inserting Missing Order Fills Also refer to the following to help find what is missing: Trade Activity Log: Solving Inaccurate Trade Statistics for Charts Field Values For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing