Support Board

Date/Time: Thu, 02 May 2024 15:01:09 +0000

Post From: Missing Data

[2024-01-24 05:58:35] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 14177
We do see this missing data on January 18: https://www.sierrachart.com/image.php?Image=1706075885814.png The FXCM server must have been down that time. Do not ask us why do not see it with other programs. The FXCM servers we were using did not deliver the data at that time. They were down. FXCM is not entirely reliable. Case closed. We recommend not using FXCM substandard data and instead, use our Delayed Exchange Data Feed and use CBOT futures for corn: Delayed Exchange Data Feed You are welcome to take your business elsewhere if you want this FXCM substandard data. We could care less about it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-01-24 06:03:51