Support Board
Date/Time: Sun, 21 Dec 2025 12:37:43 +0000
Post From: Updated to newest version, Historical Data loop
| [2023-11-08 03:55:01] |
| Sierra_Chart Engineering - Posts: 21926 |
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It sounds like what is happening is the connection is being lost to Rithmic. It is not a problem with the newer version. There is some other reason. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 2 minutes, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-11-08 03:55:12
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