Login Page - Create Account

Support Board


Date/Time: Tue, 07 May 2024 06:14:55 +0000



Post From: Connecting .....

[2014-06-11 16:14:59]
Sierra Chart Engineering - Posts: 104368
These are the relevant error messages:
TransAct: Sending logon request message. | 2014-06-11 13:16:43
TransAct: Market data feed reported to be lost. | 2014-06-11 13:17:06
Transact Futures - Connection error: Unknown Error Code: 60. | 2014-06-11 13:17:06
Transact Futures - Connection error: Gatekeeper Unreachable. | 2014-06-11 13:10:40

For these contact TransAct support about them here:
http://www.transactfutures.com/ContactUs.htm
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing