Support Board

Date/Time: Sat, 27 Jul 2024 02:04:53 +0000

Post From: I made payment in Euro and it charged me in USD.

[2023-08-17 17:25:24] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 33316
You made your payment through our provider Stripe. They only do USD payments. The amounts shown as you went through the check out would have been shown as USD and not EUR. We can refund the amount back to you, but we do not think this will resolve your fee issue, in fact, it will probably generate more fees. Let us know how you would like to proceed. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing