Login Page - Create Account

Support Board


Date/Time: Fri, 26 Apr 2024 20:21:04 +0000



Post From: My Charts show delayed data

[2023-02-21 23:20:44]
John - SC Support - Posts: 31154
Is your account with Rithmic a live, funded, futures trading account, or is it with a Prop Firm?

A Prop Firm account does not count towards the CME Group requirement of a live, funded, futures trading account, since you are not trading your own funds. If this is your case, then refer to the solution outlined at the following link:
Easy Solution to CME Funded Trading Account Requirement

Also, you have not activated any exchanges yet - but do not do so until you work out the above issue with regards to a trading account.

We also see that you entered TransAct Futures for your trading account on the Uniform Subscriber Agreement. TransAct does not support Sierra Chart, so you can not use a TransAct account for this purpose, as you need to be able to connect your Sierra Chart to the trading account at least once a month for verification.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing