Login Page - Create Account

Support Board

Date/Time: Fri, 22 Sep 2023 12:45:56 +0000

Post From: My chart stopped updating

[2023-02-05 22:04:06]
Sierra_Chart Engineering - Posts: 10398
We see the problem now. You are using a CQG symbol. This is not the correct symbol for the Service you have Sierra Chart set to. Translate them with this Edit menu command:
Edit Menu: Edit >> Translate Symbols To Current Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing