Support Board

Date/Time: Tue, 04 Nov 2025 01:50:40 +0000

Post From: activiating charts for real time

[2023-02-01 16:40:45] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 42737
You are on Package 12, so your package is good. But you are not setup to get the real-time data. Please follow the instructions at the following link to setup the Denali Exchange Data Feed for the CME Group data: Denali Exchange Data Feed: Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges One item of note - we do not see an updated verified trading account date. This is necessary in order to be able to get the CME Group data at the non-professional rate. Refer to the information at the following link: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing