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Date/Time: Thu, 02 May 2024 15:18:11 +0000



Post From: how to get the real time data feed back again

[2023-01-11 09:16:17]
User747232 - Posts: 6
Recovering the real-time SC Denali Data Feed

For the easy way, just follow these steps!

1. Select File >> Disconnect

2. Select Global Settings >> Data/Trade Service Settings

3.1. Current Selected Service (List)
switch from SC Data - All Services [data]
on
CQG WebAPI [trading]

3.2 Service Settings
Username >> "for CQG account" (you got it from your broker)
Password >> "for CQG account" (you got it from your broker)

4. OK

5. File >> Connect to Data Feed

6.1. Wait for the data to load and display in real time. Then again:

6.2. Global Settings >> Data/Trade Service Settings

7.1. Set the Current Selected Service back to SC Data - All Services (or to the Trading Evaluator service)

7.2. Select: Common Settings >> Allow Support for Sierra Chart Data Feeds >> Yes

8. OK

9. File >> Connect to Data Feed

10. Now You should be getting the SC Denali Data Feed in real time again.

Notice
You have to do these steps once a month to keep getting real-time data!
You can work around this by staying permanently connected to CQG's real-time data, BUT
in order to be able to trade with it, you have to change the chart symbols for it!
To do this, follow this guide
Changing the Symbol of a Chart: Changing the Symbol of a Chart or Trade DOM Through Chart Settings

That was the summary of these two very long complicated and misleading guides:
Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees
CQG Trading Platform Service: Setup Instructions

If you need more information, follow these links.

I hope I could help you!
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