Support Board

Date/Time: Fri, 03 May 2024 19:04:59 +0000

Post From: Not enough data loading when connecting to rithmic funded trader account

[2022-12-29 03:05:54] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 14205
We apologize for the delay. First, we want you to set the Intraday Data Storage Time Unit to 1 Minute . This is essential in order to help isolate the source of the problem.: Data/Trade Service Settings: Intraday Data Storage Time Unit (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Settings) Cancel all the downloads: Edit >> Cancel Intraday Data Downloads And then once again follow the instructions to re-download the data: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data If you get a complete chart, then this issue must be related to a data download performance issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-12-29 03:06:54