Support Board
Date/Time: Mon, 15 Dec 2025 13:19:27 +0000
Post From: Fail to download Intraday data
| [2022-12-02 15:18:45] |
| Sierra_Chart Engineering - Posts: 21843 |
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We activated the CME top of book exchange fee for you now. We added 2 USD to your account to pay for that. Restart Sierra Chart and make sure this option is enabled: Data/Trade Service Settings: Allow Support for Sierra Chart Data Feeds (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Other Settings) Re-download the data in the chart following these instructions: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-12-02 15:19:21
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