Support Board
Date/Time: Sat, 14 Jun 2025 05:07:18 +0000
Post From: Problems downloading data for intraday charts
| [2022-11-03 20:42:08] |
| John - SC Support - Posts: 40422 |
|
Thanks a lot for the fast reply and the helpful info. I had my charts "intraday data storage time unit" set to "1 tick", I guess thats why it took so long for the data to download. Since 1 min charts are the lowest timeframe I use, I should be good moving that setting a lot higher to 10s or so.
You can change to 10 seconds, or whatever you feel is best, just be sure that any studies/indicators you use do not require 1 tick data, such as Numbers Bars or Volume by Price. One final question, I have one AAPL-NQTV chart where intraday data was downloaded but there is a gap between the current days data and the prior data, here I have data from July and then it jumps to November.
Follow the instructions at the following link for how to redownload missing data: Data Errors or Spikes in Charts, Flat or Flat Line Graph, Compressed Graph, Errors with Date/Time Values: 2.1.2 Deleting and Re-downloading Data. (Easier and Recommended Method) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |