Support Board
Date/Time: Wed, 05 Nov 2025 18:18:34 +0000
Post From: Sierra data server status?
| [2022-11-02 19:26:22] |
| Sierra_Chart Engineering - Posts: 21318 |
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We can help with this: When I try to load NQTV symbols the chart doesn't load at all (red message). Follow the instructions here to clear the Message Log:Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |