Support Board

Date/Time: Sat, 20 Apr 2024 07:19:14 +0000

Post From: delayed data with TransAct

[2022-11-01 17:07:47] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 30976
TransAct cut off the ability for Sierra Chart to work with them. Therefore, you can no longer trade from Sierra Chart with TransAct nor can you use TransAct for account verification. You were continuing to get the real-time data from our Denali feed because your account was verified as a non-professional through October 31, 2022. Because of this, as of today (November 1, 2022) you are no longer verified as a non-professional and therefore can not get the real-time data for the non-professional exchanges. If you still want to use Sierra Chart, you can change brokers, and we recommend using one that supports our Teton Order Routing Service. You will find the list of brokers that support it at step #2 at the following link: Sierra Chart Teton Futures Order Routing: Setup Instructions Or, if you want to just use Sierra Chart for charting, then we recommend opening an account for the CME Group verification as specified in the following section: Easy Solution to CME Funded Trading Account Requirement For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing